Analytics

Sooner or later someone asks you to show that your people are trained. Analytics in the main menu is where that answer lives, and it is open to managers and administrators.

You get the same picture at three levels of zoom: your whole organization, one course, or one person.

#What the period changes

You can look at Last 30 days or Last month or a custom date. That choice governs everything that measures activity in a window: how many courses were finished, how many people were actually working, how long they took, and how far they got through a course.

#Which courses count towards compliance

Only the ones that you tagged as required, meaning assignments where the tag is marked Required on the course. An optional course does not count, however popular it turns out to be.

Completions are counted differently. Every course anyone finishes adds to the total, required or not.

#What each figure means

Total completions is how many courses were finished in the period.

Active learners is how many people genuinely worked on something. Logging in does not count, but starting a lesson does.

Avg. completion time runs from the moment someone starts a course to the moment they finish it, so it tells you more about the length of your material than about anyone's diligence.

Compliance rate is the share of required assignments that are finished and still valid.

Overdue employees counts the people carrying at least one required course that has run past its deadline unfinished, or expired courses from learners that need to re-take their course after a certain amount of time.

#What counts as overdue

Overdue means the time you gave someone has run out and the course is still not finished. The clock is the Complete within window on the assignment, counted from the day the person received the tag, which is the same deadline the learner sees on their own course card.

How far they got makes no difference. Someone who never opened the course and someone who is halfway through are both overdue once the date has passed, because in both cases the training you asked for has not happened in the time you allowed.

A completion that has expired counts as overdue too. That person was trained, the training has lapsed, and they need to do it again.

Employee status sorts everyone into the four groups you would use in a report: compliant, in progress, overdue and not started. Overdue wins over the other two, so once a deadline has passed someone moves there regardless of how far they had come.

#Looking at a single course

Every course has the same figures narrowed to itself, plus a breakdown per lesson: how many people complete each lesson, how long it takes them, and for lessons with video, how much of that video actually gets watched.

This is where you find out why a course is not landing. A completion rate that collapses at lesson four tells you the material is too long, too hard or too dull at exactly that point. A twenty minute video that everyone abandons after two minutes tells you the same thing more bluntly.

#Looking at a single person

Each user has it's own analytics page, that goes into details for this single person. It shows:

• what is assigned to them
• what they finished
• what they are still working on
• what has lapsed
• and the dates behind all of it.

#When it counts as analytics

Only published courses that are actively in used will be shown in the analytics. Courses where no users are attached to, will not display. Deactivated users will also disapear from your charts.